Mio GO App Reviews

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The most terrible health app, Ive ever used

The last version doesnt work any more, it crashes again and again on the splash screen, I cant sync my device. The app has really bad interface, has no good statistics. The main issue is the synchronization, during it you always get unexpected result such as your daily statistics is rewritten, or one week and half of your trainings is missed, or it doesnt sync at all or any surprises. Common guys, you have really big company and manufacture really cool product, but you have no money for modern and pretty good app? Your app really is sucks, please copy and port jawbones app at least, your current app is foolishly. Guys just read all feedback of your customer and just stop torture people, who bought your products.

Very Disappointed

The App wont load, when Im exercising the touch point buttons dont work. At other times it takes a long time for the tracker to find my heart rate. This will be my last Mio when I decide to cut my losses.

People! Get an app that works!

Only records workouts. Not daily goals. What happened? Also, I have to turn off and back on my Bluetooth to sync. Word is you cant use mio-go and mio-pai at the same time. What? I delete pai because it doesnt work and now mio-go barely works. New wrist band coming out soon! NOT FOR ME!

Im really fed up!!!!!

I have had the Mio Alpha and this app for over a year. The watch works pretty good. This app is nothing but a nuisance. I have reloaded it 7-8 times. Works than it doesnt and takes forever to hook up to the watch. I wish I had taken it back before it was too late. Dont buy this app or the Mio Alpha!!!

Distances Are Not Accurate

Ive been using this app for 4 months. I have compared the distances recorded with Health and another, very reliable, GPS App. The distances are off by .25 - .30. This causes all the time and distances calcs to be off. I let Mio know about it and they didnt acknowledge it as a problem they would look into much less fix. The HR sensor to phone connection is finicky and takes too long. No one want s to wait30 secs or more for the app to start recording their HR to get going on a run. Other than these problems it beats the old HR monitor I used to have.

This app is broken.

I love my mio fuse but I constantly have issues with the app. Days are dropped, the time suddenly changes. I dont get it. Why is this so hard guys? Hire someone who can write your software!!

PILE OF GARBAGE

Title says it all. Wont sync. Phone finds and says its already connected or no signal. Whole thing is going back tomorrow. Dont waste your time or money.

Why cant the app ever work right?

Why? Updated and everything went wrong. Had to delete and keep re-trying. Now my Fuse wont get out of re-boot mode. Have to wait till the battery dies and start again. This is so ridiculous. No wonder everyone gets Fitbit.

Firmware

New devise was working ok, then I was asked to load firmware and my devise can not be detected...I thought I found a good product buy will go back to the store and return it -why dont they test the firmware before pushing???

Firmware update wont sync

Watch was working until I tried to update firmware. Total nightmare with the watch now rendered totally useless. Been stuck for a week.

Health App integration broken

While Syncing is finally working again (last update broke it for me), the current version now has issues integrating with the health app (which used to work fine). Now when I sync it will randomly add 3 entries to 2 days prior which are random numbers that throw everything off. Its weird and there doesnt seem to be much logic to it

Awful

Since the update my watch wont sync Ive lost two weeks worth of work out almost since I assume this one get fixed anytime soon. Most of the time I cant even open the app with out it crashing. I usually have to try 5 or 6 times and it still wont sync or it freezes and crashes.

Doesnt work anymore

Ill try to return this POS tomorrow. Every time they release an update, it stops working!!!!

Makes me want to smash my phone

Dont sync. Lost workout after workout. I like to give the underdog a chance as opposed to buying Fitbit or garmin but this makes me want to flush my fuse down the toilet daily.

Horrible app

Nearly impossible to sync. Constant problems from this app. Each version has been progressively worse.

Don’t Need this App

I have a Mio Alpha - an older heart monitor watch, which works just fine. Except it won’t work with this app. I have read and followed all directions. The app won’t recognize my Mio Alpha and won’t update the firmware. No, I won’t buy a new $200 Mio watch when I have one which works just fine. I have a working pedometer app on my iPhone. I use the Digifit app for my workouts and that not only pairs just fine with my Mio Alpha, it also connects with the Apple Health app to download the data. My Mio Alpha connects via Bluetooth to my iPhone also. So what do I need this useless app for? When I need a new watch I will buy one, and it probably won’t be a Mio. Fix your app! And Apple - Why are you carrying such a useless app? I deleted it and don’t miss it.

Hate to pile on but...

Prior to using the Mio GO software, I hadn’t read a review - I unbiasedly tried to use my Mio Fuse and I failed. I do know a bit about software development and quality control. I also know that Apple has set very high standards for their App Store. Somehow Mio slipped in a piece of software that will never work as intended. Their product, however good or bad it may be, is completely eclipsed by their App developers. I honestly have never used a piece of software that is so clearly written by amateurs and/or hobbyists. I know that you can make a very pretty interface very quickly and easily using the developer’s toolkit. Unfortunately, it seems that Mio did nothing else - this program is literally a shell with a few early attempts at functions thrown in but not tested. I cannot believe they didn’t run across random crashes, hangs, missing screens, sync failures, random loss of data, etc. etc. during their ‘quality’ tests. They released their software because of some internal deadline rather than a commitment to their customers, and a company philosophy like that will never produce a quality product. Avoid like the plague and go back to FitBit. They are orders of magnitude more reliable and useful. There is literally no way this software will work as intended. I tried and failed. Look elsewhere.

Horrible app

It’s my first review in appstore, being apple user for 10 years. While Mio Fuse hardware is ok, mio go software is complete disaster. When I was reading reviews about smart bracelets with HR monitor - Mio Fuse has many positive feedback. Now I understand that these feedback was related to hardware not software. Syncing is horrible, app is confusing daily stat all the time, filters on main screen not working, etc.

App blows!!

It is hard to stay positive about my actual watch and HR monitor since the app that should be compatible and functional with my fitness wear really and undoubtedly BLOWS!! Even after attempting to update software multiple times with this latest "update", the time feature wont even perform properly!! This is embarrassing !!

NO stars if possible

This is how companies fail: misunderstand the impact of poor product quality on your future and assume a new marketing shtick (PAI) can help you recover. Buyers have a voice today and will let you know when you mistreat them and will make future buyers instantly aware of their poor experience. Result = no new buyers and no new revenue. Mio: get your act together or Fitbit kills you within 6 months or whenever your last round of VC runs out. Six months ago I did my homework. I read the reviews. I chose Mio Alpha 2 because they seemed to do heart rate training better than their competitors. I I liked the hardware. The app was weak sauce from day one....but it did function. Now I update firmware and I have a dead brick and no resolution plan.

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