Mio GO App Reviews

I do not know where to start. Before the upgrade, the app was always sketchy. Sometimes it worked, sometimes it didnt. Syncing was always a "press and pray" adventure. After the upgrade and one replacement watch later, nothing works. The watch was frozen for two weeks. After an hour on the phone, tech support was stumped so they sent me a replacement watch. Now the watch fails to record data and spins endlessly try to connect or sync. At an easy running pace, the watch showed my heart rate at my maximum heart for a sprint. It is shameful that Mio actually released this product. I am convinced Mio did zero beta testing. I have a $169 piece of junk and useless app.

I have a mio alpha 2 and this app wont connect with it at all! Map My Run has no issues connecting to my watch, but the app that was designed for my watch does! What a waste. Im deleting this app.

Hey Mio! Instead of adding new features why not fix basic functionality first! This app is one of the worst out there and you are forcing Mio product users to use it. Hire a good developer and rebuild this trash!

I have never used this app when some part of it did not work. Today, I am unable to end my workout or get out of the workout page, which incidentally is not recording everything it is supposed to record. There are also major issues with MIOs PAI app not working. MIO should get the bugs out of their apps before they make the apps available. And why is PAI not integrated into the MIO Go app? Who are the brainchildren working on these apps????? If it were possible to rate zero stars, I would.

Cannot connect nor sync Mio Fuse nor upgrade the Mio Fuse firmware Cannot do anything with this Mio Go app. What good is this app for?!

I am continually disappointed by this app. Absolutely terrible! Nothing on app works. Tried deleting and reloading so many times Ive given up on it. Device synchs well w my bike computer and give accurate heart rate to other apps.

The app was never good to start with but at least it worked. Now the app wont even start up no matter how many times I try to open the app which is a shame since I really like my mio fuse.

It is time for the MIO GO team to hire an experienced software team: - No other iPhone app, that I have, experiences any of the failure modes the MIO GO app experiences - It took me over 40 minutes of repeated attempts before the software stayed open long enough for me to start a recording. Only app this occurs. - I often have to do a number of soft and hard reboots to get the software to stay open. Only app that I have to reboot. - Whenever this Alpha 2 Syncs on its own with the MIO GO App, syncing takes a very long time. Today its been syncing well over 1 hour. Based on past observations, it will keep syncing until sometime during the night. I have no control over it. - It drops the recording and all information is lost. - The failed firmware update on the last revision left the Alpha2 disabled. When the firmware update was fixed, it took multiple attempts to update the Alpha2 to enable the Alpha2 to work again. -- After successfully updating the Firmware to Version 1.05, I was able to use the Alpha 2 and connect with the MIO GO App. Afterwards when I needed to re-install the app, it would not connect with the MIO GO watch so I checked for software/Firmware updates. The MOI GO update indicated the Firmware Version was 1.0 and needed to upgrade to 1.05. Now after 7 days of attempting to update the Firmware, I love write this review because the Alpha 2 is still not functional. It is useless. - The screen freezes up and does not react to touch commands Your software group needs to be replaced with a competent software group. They have utterly failed on each release of the software. They do not understand basic software engineering practices.

I never write reviews but this app is so terrible I feel I have to. It never - ever works. One time in a hundred it might actually find my watch. When it does, sometimes it tells me I burned 30,000 calories in a half hour, other times it says I burned zero calories. I have the MIO Alpha 2 watch and its incredible - I love it and I just use other apps. For the money we spend on these watches the app should be on point.

The version of the app from mid-2015, though clunky and inconsistent, was at least functional; this newest version is utterly hopeless--cannot sync with Mio Fuse or syncs only certain (random) exercises. I will be replacing the Mio Fuse with a Fitbit--I cant believe that a company would care so little about its product and its customers. Customer service admitted as much on one of my several calls to them.

Its disappointing that the Mio Go app still doesnt have the ability to export workout data. Its almost unforgivable after so many updates to this app, it is still unable to tell you the current firmware version of your Mio device. You have to touch the "Start update" button to see the firmware version, which unfortunately causes the app to proceed with the firmware update even though your device may already have the latest.

First workout after this update and my heat rate was either 299bpm or 36bpm. What a joke, do you even test your updates?

The app and my Mio Go were working fine together prior to this update. After I updated the App and downloaded the new firmware to my Go, they won’t sync AT ALL NOW. Please fix this asap.

After so many releases and updates, the Mio GO app still does not have the ability to export the saved activities, as promised many months ago. And after all these updates, the same app still is not able to tell you the current firmware of your device. Do Mio GO’s own developers look at all these 1-star reviews to improve this abysmal app?

Go buy a Fitbit or Garmin. This is garbage 100%.

SO tired of this app that NEVER works. It never finds your device, it refuses to sync, and when it does, it tells you youve burned 3,000 calories in 15 minutes. Anytime you send a request for help to support, they only write back asking questions your initial request included. For the price of the watch, this app should be flawless and its the biggest piece of junk available.

Worked at first. Was a bit glitchy getting it to start readings. Now it doesnt do much of anything. Really wish I had done more research before buying this. Its really pretty useless.

Just downloaded the new update. Now the app will not sync to the device. This is a huge inconvenience. Please fix ASAP!

The inability to export the data from this app is ridiculous. I will be in the market for an upgrade soon, and access to my data is now a top requirement for long term tracking. Is it too much to write a simple query and export to a csv file via email?

Nothing on Mio works. Its a pain to sync. Then it freezes with a M on the screen. Horrible all the way around.